Implementation Specialist

At Human Practice, we work with the most prestigious hospital systems in the country, connecting their world-class experts to patients that need them.

We are hiring implementation specialists to support rapid customer acceleration in 2018. To start, this will be a hybrid role: half customer product implementation, half sales prospecting with hospital systems. If you gravitate strongly toward one or the other, there is opportunity to specialize down the road.

If you join us, you will:

  • Learn our product and problem space inside and out both from us and the doctors you work with.

  • Execute a rollout plan designed in collaboration with client hospital staff to launch our product at their institution.

  • Help physicians get the most out of our product through various outreach methods, in person and remote (some travel required).

  • Collect physician end user feedback to help the product team guide future enhancements. We will teach you “guerrilla” user research methods that work with physicians.

  • Engage hospital system sales prospects by email and phone to qualify leads and schedule sales meetings.

We want people who are:

  • Bold yet humble. You should feel comfortable both standing up to lead the way and listening carefully to follow others’ wisdom, whichever supports the best overall outcome.

  • Driven to make an impact in healthcare. We are fired up by the positive impact we’re making on the lives of healthcare providers and patients.

  • Excited to work in a startup environment. This means short timelines, hard work, and the ability to be scrappy and find unexpected solutions to seemingly tough problems. We want people who are resourceful, ambitious and comfortable with ambiguity.

Requirements

  • Bachelor's degree at top 10 US university or college
  • Experience working with and around physicians
  • Excellent communication skills
  • Demonstrated record of success tackling difficult problems, experience facing and overcoming adversity
  • No prior sales experience necessary

To apply:

Email Moses Hohman at work@humanpractice.com with cover letter and resume/LinkedIn profile. We are open to candidates based in Chicago, Philadelphia, Baltimore, Los Angeles or New York.